Executive Team

Alisa Hainrich - President

Alisa Hainrich

Alisa Hainrich is a Claims Quality Assurance Analyst with Wawanesa Insurance. She has been in the insurance industry since 2011 and has handled auto, property, and casualty claims. Alisa is dedicated to bringing the OIAA TBAY back to life through educational resources and quality events.  Alisa is also actively working with the Executive team to increase the OIAA TBAY memberships and developing a sponsorship platform for service partners.  In her spare time, Alisa enjoys spending her free time in the garden.


Kim Lepere - Treasurer

Kim Lepere

Kimberlee Lepere works as an Independent Adjuster with SCM ClaimsPro in Northern Ontario. She has been adjudicating claims for 4 years and enjoys the interaction aspect of her job, as well as meeting new people. Kimberlee enjoys spending her free time playing soccer.



Frank Castaldo - Director

Frank Castaldo

Frank began his Insurance career as an adjuster in 1982 with Canadian Surety.  He held various regional management positions in Personal Lines Underwriting, HR and Accounting. In 1994, Frank moved onto Wellington Insurance which was later acquired and is now Intact Insurance.  He presently holds the position of Casualty Claims Specialist.  Frank is an active member of the Adjusters Association along with the Thunder Bay Adjusters Association where he was the President for a number of years.  He has also sat on the OIAA Executive council for 18 years.  He Enjoys fishing, camping, social gatherings with family and friends.


Sandra Freeman - VP

Sandra Freeman

In 1981 Sandra began as a typist for Canadian Home Assurance in Calgary, AB. After working in Auto Underwriting, she returned to Ontario in 1988 where she was a claims clerk for Canadian Surety, now Intact Insurance.  Now Sandra is a residential / commercial property Senior Field Claims Rep in Thunder Bay and Ontario. Previously she was a secretary and director of TBIAA and enjoys spending time with friends and family, camping and fishing. Email to: sfreeman@oiaatbay.ca

Claire Richardson - Delegate

Claire Richardson

Claire began working part-time at a local adjusting firm over 30 years ago while also attending Lakehead University obtaining a Degree in Business Administration.  Until that serendipitous job offer by a well-respected local independent, she had never even heard of an “insurance adjuster.” She realized quickly that she enjoyed working with people in a variety of circumstances.  She is committed to continued education and a member of the OIAA, TBIAA, CIAA, and the Insurance Institute.


David Kirychuk - Director

David Kirychuk, BA, CIP

1978 – 2015 Owner – Adjuster, CK Alexander Adjusters Ltd.

2105 to present, Adjuster, Crawford Canada.

1978 – present: member, past local President and Chapter Delegate



Social Committee Directors

Karen Schmidt - On Side Restoration

Karen Schmidt

Karen Schmidt is the Branch Manager and a Project Manager at On Side Restoration with 25 years of experience.  Karen studied literature in University before landing a career for a restoration business.  She enjoyed helping homeowners and loved the variability of the career which she found to be a prevailing lure. Karen is also a fully accredited Master Restorer and Mould/Asbestos Specialist. She has been working with the TBIAA as a Social Director for more than 10 years. In her free time, she enjoys NASCAR and touring architectural gems, particularly those designed by Frank Lloyd Wright.


Michelle Turner - First General

Michelle Turner

Michelle has devoted 10 years to the restoration industry. Dedicated to working for the First General Brand, at both a local and corporate level, Michelle has had the opportunity to work closely with locations across Canada and the US. She worked the frontlines in numerous catastrophes, across several provinces. Michelle focuses on the implementation of operational efficiencies. When Michelle isn’t at the office, you can find her pursuing an active lifestyle and appreciating time with family.


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